HelpRange Terms and Conditions

By using the HelpRange (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms and Conditions”).

HelpRange (Wiktor Sierociński) (“Company”) reserves the right to update and change these Terms and Conditions without notice.

Violation of any of the terms below may result in the termination of your account.

Account Terms

You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have their own logins under your account).

You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).

You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you’d like.

You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payment, Refunds, Upgrading and Downgrading Terms

The Service is offered with a free trial for one HelpRange team for 3 days and max. 30 views of documents.

For any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles.

Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. Where required, The Company will collect those taxes on behalf of taxing authority and remit those taxes to taxing authorities.

We do not offer refunds.

Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no-questions-asked cancellation link.

All of your content will be inaccessible from the Service immediately upon cancellation.

If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.

The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.

Prices of all Services are subject to change upon 30 days notice from us.

The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

All content posted on the Service is must comply with Polish copyright law.

We claim no intellectual property rights over the material you provide to the Service. All materials uploaded remain yours.

The Company does not pre-screen content, but reserves the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

Technical support is only provided via email.

You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

You must not modify, adapt or hack the Service.

You must not modify another website so as to falsely imply that it is associated with the Service or the Company.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.

We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms and Conditions.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination.

You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.

The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

The failure of the Company to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and the Company and govern your use of the Service, superceding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms and Conditions).



HelpRange's Data Protection Policy


1. Introduction

HelpRange is committed to protecting the privacy and personal data of individuals, including employees, customers, and partners. This Data Protection Policy outlines our approach to ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Protection Principles

HelpRange adheres to the following principles concerning personal data:

Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently, ensuring individuals are informed about how their data is used.

Purpose Limitation: We collect and process personal data only for specified, explicit, and legitimate purposes.

Data Minimization: We ensure that the personal data we collect is relevant, adequate, and limited to what is necessary for the purposes for which it is processed.

Accuracy: We take reasonable steps to ensure the accuracy of the personal data we process.

Storage Limitation: We store personal data only for the time necessary to fulfill the purposes for which it was collected. It is stored on servers inside EU using AWS infrastructure. It is stored encrypted using 256-bit Advanced Encryption Standard (AES-256).

Integrity and Confidentiality: We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Accountability: We are accountable for our data processing activities, ensuring compliance with GDPR and data protection laws.

3. Data Processing Activities

HelpRange processes personal data for the following purposes:

Marketing and communication activities. Financial and accounting processes. Compliance with legal and regulatory requirements.

4. Data Subjects' Rights

Individuals have the following rights regarding their personal data:

Right to access: Individuals can request access to their personal data. Right to rectification: Individuals can request corrections to inaccurate personal data. Right to erasure: Individuals can request the deletion of their personal data under certain conditions. Right to data portability: Individuals can request their data in a structured, commonly used, machine-readable format. Right to object: Individuals can object to the processing of their personal data in specific situations.

5. Data Security

HelpRange is committed to maintaining the security and confidentiality of personal data. We implement technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. Data is stored encrypted using 256-bit Advanced Encryption Standard (AES-256).

6. Data Breach Notification

In the event of a personal data breach, HelpRange will promptly assess and report the breach to the appropriate supervisory authority and affected individuals, as required by GDPR.

7. Data Protection Officer

HelpRange has appointed a Data Protection Officer (DPO) to oversee data protection compliance. The DPO is Wiktor Sierociński. Office: Topołowa 37, Teresin, 96-515, Poland

8. Review and Update

This Data Protection Policy will be reviewed and updated regularly to ensure it remains compliant with GDPR and any changes in our data processing activities.


Questions about the Terms and Conditions should be sent to: hello@helprange.com